✏️Prompts

AI Helpdesk and Ticketing Tools

Route the right ticket to the right person without the manual sorting and reassigning.

Showing 68 tools
Intercom
Intercom
AI Chatbots

AI-first customer service platform with Fin AI agent that resolves support tickets autonomously.

MicroSMBMid-Market
Zendesk
Zendesk
Helpdesk & Ticketing

Enterprise customer service platform with AI-powered ticket routing, agent assist, and self-service automation.

Mid-MarketEnterprise
Freshdesk
Freshdesk
Helpdesk & Ticketing

Customer support platform with AI-powered ticketing, automation, and self-service for growing teams.

SoloSMBMid-Market
Salesforce Service Cloud
Salesforce Service Cloud
Helpdesk & Ticketing

Salesforce's enterprise customer service platform with Einstein AI for case routing, resolution, and chatbots.

Mid-MarketEnterprise
Front
Front
Helpdesk & Ticketing

Collaborative inbox platform with AI-powered drafts, summarization, and workflow automation for teams.

SMBMid-MarketEnterprise
Help Scout
Help Scout
Helpdesk & Ticketing

Customer support platform with AI-powered reply drafting, summarization, and self-service automation.

SMBMid-Market
Amazon Connect
Amazon Connect
Helpdesk & Ticketing

AWS's cloud contact center with AI voice automation, real-time agent assistance, and Contact Lens analytics.

Mid-MarketEnterprise
Bright Pattern
Bright Pattern
Helpdesk & Ticketing

Cloud contact center platform with AI-powered omnichannel routing, bot automation, and quality management.

Mid-MarketEnterprise
Cogito
Cogito
Helpdesk & Ticketing

Real-time AI conversation coaching for call center agents that analyzes voice and guides behavior during live calls.

Mid-MarketEnterprise
Crescendo.ai
Crescendo.ai
Helpdesk & Ticketing

AI-native customer service platform that handles support interactions autonomously across voice, chat, and email.

Mid-MarketEnterprise
Delighted
Delighted
Helpdesk & Ticketing

Customer feedback and NPS platform with AI-powered sentiment analysis, text analytics, and trend detection.

SMBMid-MarketEnterprise
Espressive
Espressive
Helpdesk & Ticketing

AI virtual agent for enterprise service desks that resolves employee IT, HR, and facilities requests autonomously.

Mid-MarketEnterprise
EvaluAgent
EvaluAgent
Helpdesk & Ticketing

AI-powered contact center quality assurance platform with automated interaction scoring and agent coaching.

Mid-MarketEnterprise
EverAfter
EverAfter
Helpdesk & Ticketing

AI customer success hub platform that builds personalized, no-code client portals for onboarding, adoption, and retention.

SMBMid-Market
Five9
Five9
Helpdesk & Ticketing

Cloud contact center platform with AI-powered omnichannel routing, virtual agents, and real-time agent assist.

Mid-MarketEnterprise
Freshworks
Freshworks
Helpdesk & Ticketing

Business software suite for customer service, CRM, and IT management with AI built throughout via Freddy AI.

SMBMid-MarketEnterprise
Gladly
Gladly
Helpdesk & Ticketing

AI-powered customer service platform for retail and e-commerce that treats shoppers as people, not tickets.

Mid-MarketEnterprise
Glia
Glia
Helpdesk & Ticketing

AI-powered digital customer service platform for banks and credit unions with cobrowsing, video banking, and AI chat.

Mid-MarketEnterprise
HubSpot Service Hub
HubSpot Service Hub
Helpdesk & Ticketing

HubSpot's customer service platform with AI ticket routing, Breeze Customer Agent, and knowledge base connected to CRM.

SMBMid-MarketEnterprise
Hyro
Hyro
Helpdesk & Ticketing

AI conversational platform for healthcare - answering patient calls, scheduling appointments, and navigating FAQs autonomously.

Mid-MarketEnterprise
Intercom Fin
Intercom Fin
Helpdesk & Ticketing

Intercom's AI customer service agent that resolves support tickets autonomously using your knowledge base and data sources.

SMBMid-MarketEnterprise
Kayako
Kayako
Helpdesk & Ticketing

AI-powered customer service platform with unified inbox, live chat, and intelligent ticket routing for SMBs.

SMBMid-Market
Kommunicate
Kommunicate
Helpdesk & Ticketing

AI chatbot and customer support platform integrating LLM-powered bots with human agent handoff for website and app support.

SoloMicroSMB
Kustomer
Kustomer
Helpdesk & Ticketing

AI-powered CRM customer service platform for high-growth e-commerce brands with omnichannel support and AI automation.

Mid-MarketEnterprise
Level AI
Level AI
Helpdesk & Ticketing

AI contact center intelligence platform with automated QA, agent coaching, and real-time conversation guidance.

Mid-MarketEnterprise
LiveAgent
LiveAgent
Helpdesk & Ticketing

All-in-one customer support platform with live chat, ticketing, call center, and AI response suggestions.

SoloMicroSMB
LiveChat
LiveChat
Helpdesk & Ticketing

Live chat and customer messaging platform with AI reply suggestions, chatbot builder, and sales conversion tools.

SoloMicroSMB
LivePerson
LivePerson
Helpdesk & Ticketing

AI conversational commerce platform connecting consumers with brands via messaging with autonomous AI and human agents.

Mid-MarketEnterprise
MaestroQA
MaestroQA
Helpdesk & Ticketing

AI-powered customer service QA and coaching platform that automates quality scoring and identifies coaching opportunities.

Mid-MarketEnterprise
Medallia
Medallia
Helpdesk & Ticketing

Enterprise experience management platform using AI to capture, analyze, and act on customer and employee feedback at scale.

Enterprise
Observe.AI
Observe.AI
Helpdesk & Ticketing

AI contact center intelligence platform automating QA, coaching agents in real time, and analyzing 100% of conversations.

Mid-MarketEnterprise
Olark
Olark
Helpdesk & Ticketing

AI live chat software with automated message routing, CoPilot AI answers, and visitor behavior analytics.

SoloMicroSMB
Planhat
Planhat
Helpdesk & Ticketing

AI-powered customer success platform with health scoring, churn prediction, and automated playbooks for SaaS companies.

SMBMid-MarketEnterprise
Playvox
Playvox
Helpdesk & Ticketing

AI-powered contact center quality assurance, coaching, and engagement platform for support teams.

Mid-MarketEnterprise
Pylon
Pylon
Helpdesk & Ticketing

AI B2B customer support platform managing Slack Connect, email, and chat tickets with AI responses and escalation routing.

SMBMid-Market
Rasa
Rasa
Helpdesk & Ticketing

Open-source conversational AI platform for building enterprise chatbots and AI assistants with full data control.

SMBMid-MarketEnterprise
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