✏️Prompts

AI Agent Assistance Tools

Surface the right information mid-conversation so agents resolve faster and escalate less.

Showing 19 tools
Yuma AI
Yuma AI
Agent Assistance

AI autonomous customer support agent for Shopify stores that handles returns, refunds, and order inquiries without human agents.

SMBMid-Market
Ada
Ada
AI Chatbots

AI customer service automation platform that resolves support inquiries without requiring human agents.

Mid-MarketEnterprise
Freshdesk
Freshdesk
Helpdesk & Ticketing

Customer support platform with AI-powered ticketing, automation, and self-service for growing teams.

SoloSMBMid-Market
Klaus
Klaus
Cs Quality

AI support QA platform for scoring conversations, coaching agents, and systematically improving CSAT.

SMBMid-MarketEnterprise
NICE CXone
NICE CXone
Voice & Contact Center

Cloud contact center platform with AI for omnichannel routing, workforce management, and agent coaching.

Mid-MarketEnterprise
Catalyst
Catalyst
Customer Success

Customer success platform with AI health scoring, playbook automation, and expansion opportunity identification.

Mid-MarketEnterprise
Document360
Document360
Knowledge Base

AI-powered knowledge base platform for building self-service documentation and customer help centers.

SMBMid-MarketEnterprise
Guru
Guru
Knowledge Base

AI-powered knowledge management platform that surfaces verified information wherever teams work.

SMBMid-MarketEnterprise
Salesforce Service Cloud
Salesforce Service Cloud
Helpdesk & Ticketing

Salesforce's enterprise customer service platform with Einstein AI for case routing, resolution, and chatbots.

Mid-MarketEnterprise
Cognigy
Cognigy
AI Chatbots

Enterprise conversational AI platform for autonomous customer and employee service across voice and chat.

Mid-MarketEnterprise
Forethought
Forethought
AI Chatbots

AI-native customer support platform with autonomous resolution, agent assist, and ticket triage.

Mid-MarketEnterprise
Genesys Cloud
Genesys Cloud
Voice & Contact Center

Cloud contact center platform with AI-powered omnichannel routing, agent assistance, and workforce management.

Mid-MarketEnterprise
Kore.ai
Kore.ai
AI Chatbots

Enterprise conversational AI platform for building and deploying AI virtual assistants across channels.

Mid-MarketEnterprise
Decagon
Decagon
AI Chatbots

AI-native customer support agent that resolves tickets autonomously, learns from past conversations, and escalates intelligently.

Mid-MarketEnterprise
Sierra
Sierra
AI Chatbots

Enterprise AI customer agent platform by Bret Taylor and Clay Bavor - built for high-fidelity brand representation.

Enterprise
Talkdesk
Talkdesk
Voice & Contact Center

AI cloud contact center platform with Talkdesk AI Agents, real-time coaching, and customer experience analytics.

Mid-MarketEnterprise
TeamSupport
TeamSupport
Helpdesk & Ticketing

AI B2B customer support platform with ticket management, AI suggested responses, customer distress scoring, and product feedback.

SMBMid-Market
Zendesk AI
Zendesk AI
Helpdesk & Ticketing

Zendesk's AI-powered customer service platform with AI agents, intelligent triage, and copilot for human agents.

SMBMid-MarketEnterprise
Zoho Desk
Zoho Desk
Helpdesk & Ticketing

AI customer service platform with Zia AI, automated ticket routing, chatbots, and omnichannel support for SMBs.

SMBMid-Market
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