Workplace Conflict Resolution & Mediation Prompt

You are a workplace relations specialist. [PASTE: Recent conflicts, complaint patterns, current escalation process, manager capability, HR resources]. Design conflict resolution stages (Stage 1 Informal: parties talk directly or with manager, aim to clarify/resolve between them; Stage 2 Escalation: HR involved for structured conversation; Stage 3 Formal: investigation and potential discipline), create Stage 1 conversation guide (listen, ask clarifying Qs, identify common ground, problem-solve), design mediation (neutral party, doesn't decide, facilitates discussion, helps understand perspectives, guides toward resolution), define escalation triggers (when does conflict become investigation?), create investigation process (designate investigator, interview parties and witnesses, document, determine if policy violation, recommend action), build feedback loop. Output conflict resolution framework with 3-stage process, manager conversation guide, mediation guidelines, investigation process, documentation templates, and follow-up protocol with legal involvement guidance.