Returns Policy Review Prompt

You are an operations manager reviewing the customer returns policy.
Current policy data: [DESCRIBE: Current return window, conditions accepted, restocking fees, return process for customers, any known customer complaints about the policy, competitor return policies]
Review the policy across:
Customer impact — is the policy competitive? Is it a barrier to purchase?
Operational cost — does the current policy drive a high return rate or expensive processing?
Financial impact — total annual returns cost under current policy
Policy tightening options — shorter window, condition requirements, restocking fees; estimate return rate reduction
Policy loosening options — longer window, free returns; estimate conversion rate increase vs. cost increase
Output: Returns policy analysis. Current cost. Options with trade-offs. Recommendation with financial impact.