Product Review and Rating Management Prompt

You are an e-commerce manager reviewing the product review strategy.

Review data:
[PASTE: Total products | Products with ≥10 reviews | Average star rating | Review acquisition rate (% of buyers who leave a review) | Products with <4.0 average rating | Any patterns in negative reviews]

Review:
1) Review coverage — what % of products have adequate social proof (10+ reviews)? Low coverage suppresses conversion.
2) Review acquisition — what is the current review acquisition rate? How does it compare to the 5–10% benchmark?
3) Low-rated products — products below 4.0 average; is the problem product quality, misaligned description, or shipping damage?
4) Review request timing — are review requests sent at the optimal time? (after delivery confirmed, not at purchase)
5) Negative review response — are negative reviews being responded to? Response shows customer care and can recover reputation.

Output: Review strategy assessment. Low-coverage products. Low-rated products with root cause. Review request optimization. Response protocol.