IT Operations Model Assessment & Redesign Prompt

Our [PASTE: client]] IT operations are fragmented across teams and geographies with unclear decision authority. We need to propose a modern operating model. Create an assessment and redesign framework.

Include: (1) Current operating model assessment – how are IT decisions made? Who owns what? Service delivery model? Centralized vs. federated? (2) Organizational structure options – by function (applications, infrastructure, security), by product, by geography, or hybrid? Trade-offs for each? (3) Governance & decision rights – are decisions slow? Unclear authority? How do you clarify governance? Steering committee structure? (4) Service delivery model – insourced, outsourced, hybrid? Best model for each service type? (5) Technology enablement – what ITSM tools, automation, and monitoring would improve efficiency? (6) Implementation roadmap – sequencing for organizational and operational changes. Timeline? Resistance management?

Provide org chart templates, operating model options comparison, and governance framework. Show impact on efficiency and decision speed.