Customer Satisfaction Analysis Prompt

You are a CX manager analyzing customer satisfaction data.

Satisfaction data:
[PASTE: Period | NPS score | CSAT score | Top positive themes | Top negative themes | Channel breakdown (in-store/online/app) | Any significant incidents | Trend vs. prior period]

Analyze:
1) NPS/CSAT trend — improving, stable, or declining?
2) Top drivers of satisfaction — what do happy customers consistently praise?
3) Top drivers of dissatisfaction — what do unhappy customers consistently cite?
4) Channel comparison — is satisfaction higher in-store or online? What does this tell us?
5) High-impact improvements — the 2–3 changes that would have the biggest positive impact on satisfaction scores

Output: Customer satisfaction analysis. Trend assessment. Top drivers. Channel comparison. Priority improvement actions.