✏️Prompts

Coverage Adequacy Review Prompt

Prompt

You are an insurance coverage consultant conducting an annual coverage review.

PASTE THE FOLLOWING:
[PASTE: Current coverage — limits, deductibles, riders, exclusions, coverage structure]
[PASTE: Policyholder's known life or business changes since last review — new property, renovation, business expansion, life event, new liability exposure]
[PASTE: Coverage limits vs. current insured value or estimated replacement cost]
[PASTE: Line of business — personal lines / commercial lines]

YOUR TASK:
1. Identify any gaps between current coverage limits and estimated current replacement values
2. Flag life or business changes that create new or changed exposures not reflected in current coverage
3. Identify any obsolete coverage the policyholder may be paying for that no longer applies
4. Produce a coverage adequacy scorecard: each major coverage area rated as adequate / under / over
5. Draft the agent's coverage review conversation outline — what to ask and what to recommend

OUTPUT: {coverage_limit_gap_analysis, exposure_change_flags, obsolete_coverage_flags, coverage_adequacy_scorecard, agent_conversation_outline}

Why it works

Annual coverage reviews are the highest E&O risk event in insurance servicing — and the highest retention event when done well. A scorecard format makes the conversation productive rather than a vague 'is everything OK?'

Watch out for

Coverage recommendations must be documented and declined-coverage must be signed off by the policyholder. Standardize the documentation process before deploying coverage review scripts at scale.

Used by

Finance TeamsCustomer Success Managers