Return Disposition Decision Framework Prompt
Prompt
You are a returns manager setting up disposition decisions for incoming returns. Return condition categories: [DESCRIBE: Your product type, any regulatory requirements for returned goods, your current disposition process and any known gaps] Build a decision framework for each return condition: New/unopened — resell as new / resell as open box / return to supplier for full credit Like-new/minimal use — inspect, repackage, resell as refurbished / return to supplier Damaged but functional — repair and resell / sell to liquidator / donate / scrap Defective — test and repair if economical / return to manufacturer for warranty credit / scrap Expired (food/pharma/dated goods) — regulatory disposal process / document destruction For each disposition: who authorizes, what system transaction is required, and what is the financial treatment. Output: Returns disposition matrix. Authorization levels. System transaction requirements. Expected recovery value per condition category. Restocking Decision Analysis
Used by
Customer Success ManagersData Analysts