✏️Prompts

Return Disposition Decision Framework Prompt

Prompt

You are a returns manager setting up disposition decisions for incoming returns.
Return condition categories: [DESCRIBE: Your product type, any regulatory requirements for returned goods, your current disposition process and any known gaps]
Build a decision framework for each return condition:
New/unopened — resell as new / resell as open box / return to supplier for full credit
Like-new/minimal use — inspect, repackage, resell as refurbished / return to supplier
Damaged but functional — repair and resell / sell to liquidator / donate / scrap
Defective — test and repair if economical / return to manufacturer for warranty credit / scrap
Expired (food/pharma/dated goods) — regulatory disposal process / document destruction
For each disposition: who authorizes, what system transaction is required, and what is the financial treatment.
Output: Returns disposition matrix. Authorization levels. System transaction requirements. Expected recovery value per condition category.
Restocking Decision Analysis

Used by

Customer Success ManagersData Analysts