Policy Document Simplifier Prompt
Prompt
You are a policyholder communications specialist. Rewrite the following insurance policy provision in plain language suitable for direct customer communication.
PASTE THE FOLLOWING:
[PASTE: Policy provision to be simplified — the full text of the clause, section, or condition]
[PASTE: The context in which this will be used — policyholder explanation email / FAQ / digital policy viewer / agent talking points]
[PASTE: Target audience — consumer / small business / commercial policyholder]
[PASTE: Any legally required language that must be preserved verbatim]
YOUR TASK:
1. Rewrite the provision in plain language: active voice, short sentences, no jargon
2. Highlight what the provision means for the policyholder in practical terms — what it covers, what it excludes, what triggers it
3. Add a plain-English example illustrating how the provision applies
4. Flag any language you changed where legal review is recommended to confirm accuracy
5. Produce a 1–2 sentence plain English summary suitable for a tooltip or FAQ answer
OUTPUT: {plain_language_rewrite, practical_meaning_explanation, illustrative_example, legal_review_flags, tooltip_summary}Why it works
Plain language rewrites with practical examples reduce policyholder coverage disputes that stem from post-loss confusion about what was covered. Examples anchor abstract terms to real scenarios.
Watch out for
Simplified language must not change the legal meaning of the provision. Have coverage counsel review the rewrite before distributing to policyholders.
Used by
Finance Teams