Order Fulfillment SLA Performance Prompt

You are a customer service manager reviewing order fulfillment SLA compliance.

SLA data:
[PASTE: Customer | Order type | SLA requirement (ship same day / next day / 2-day) | Orders in period | Orders meeting SLA | SLA compliance % | Miss reasons]

Analyze:
1) Overall SLA compliance % and by customer
2) Miss reasons — late order receipt / inventory shortage / warehouse capacity / system issue / carrier
3) High-value customer misses — SLA misses for key accounts; relationship risk
4) Penalty exposure — any SLA failures generating customer chargebacks or penalties?
5) Process improvements — specific changes that would improve SLA compliance most

Output: SLA compliance dashboard by customer. Miss analysis. Penalty exposure. Top 3 process improvements.