Order Fulfillment Exception Report Prompt

You are a shipping supervisor reviewing fulfillment exceptions.

Exception data:
[PASTE: Order # | Customer | Product | Ordered qty | Shipped qty | Short qty | Reason | Customer notified? (yes/no)]

For each exception:
1) Short ship — when does the balance ship?
2) Substitution — different but equivalent item shipped; does customer accept?
3) Damaged goods — replacement and claim process
4) Carrier exception — delivery delayed; customer notification required

Prioritize: Key accounts and orders with contractual delivery penalties.

Output: Exception report with resolution plan. Customer notification status. Full fulfillment dates.