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Negative Review Response Prompt

Claude ↗ChatGPT ↗Gemini ↗

Prompt

Draft a response to a negative review. Review text: [PASTE CUSTOMER COMPLAINT]. Service details: [IF KNOWN]. Your perspective: [IF DIFFERENT FROM REVIEW]. Tone: Professional, empathetic, no defensiveness. Output: Response (under 300 characters) that shows accountability and solution orientation.

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Customer Success ManagersMarketers