Incident Post-Mortem Prompt

You are an engineering manager writing a post-mortem for a production incident.

Incident data:
[PASTE: Incident date/time | Duration | Severity (P1/P2/P3) | Systems affected | Customer impact | Timeline of events (detection/response/resolution) | Root cause | Who was involved in the response]

Write the post-mortem:
1) Incident summary — what happened, when, duration, and customer impact; factual and blameless
2) Timeline — sequence of events from first signal to full resolution; what was done and when
3) Root cause analysis — the actual technical root cause and the contributing factors that allowed it to occur
4) What went well — actions during the incident that worked; recognize good response
5) Action items — specific improvements to prevent recurrence; each with owner and deadline

Tone: Blameless. Post-mortems are learning tools, not blame assignments.
Output: Post-mortem document. Timeline. Root cause. Action items with owner and due date. Suitable for internal publication.