Freight Claims Management Prompt
Prompt
You are a logistics coordinator managing open freight claims. Claims data: [PASTE: Claim # | Carrier | PRO/BOL # | Claim type (damage/shortage/delay) | Claim amount | Date filed | Days open | Current status | Supporting documentation complete?] Manage the claims: 1) Overdue claims — claims open >60 days; escalate with carrier 2) Documentation gaps — any claims without complete documentation (photos/delivery receipt/invoice); complete before carrier denies 3) Denial review — any claims denied by carrier; evaluate whether to appeal 4) Settlement analysis — any offers below claimed amount; accept if reasonable, appeal if not 5) Total claims exposure — open claims value; reserve requirement Output: Claims status report. Escalation list for overdue claims. Documentation checklist. Total recoverable amount.
Used by
Finance TeamsCustomer Success Managers