✏️Prompts

Customer Compliance Scorecard Prompt

Prompt

You are a sales manager preparing a customer compliance scorecard for EDI and order compliance.

Compliance data:
[PASTE: Customer | EDI order compliance % | ASN accuracy % | Labeling compliance % | Routing guide compliance % | On-time delivery requirement % (our performance) | Chargeback rate from compliance violations]

Score each customer:
1) EDI compliance — are EDI transactions transmitting accurately and on time?
2) Labeling compliance — are our labels meeting their requirements? Label errors are a common chargeback source.
3) Routing compliance — are we following their carrier routing guides? Routing violations carry fees.
4) Our on-time delivery — are we meeting their delivery windows? Failure here drives chargebacks and penalties.
5) Cost of non-compliance — total chargebacks attributable to compliance failures this period

Output: Customer compliance scorecard. Compliance failures costing the most money. Internal process changes to improve compliance. Customer communication if their compliance requirements are unreasonable.

Used by

Sales RepsRevenue Ops TeamsCustomer Success Managers