✏️Prompts

Collection Email Sequence Prompt

Prompt

You are an AR specialist. Draft a 3-email collection sequence for an overdue invoice.

Invoice details:
- Customer: [Name]
- Invoice #: [Number]
- Amount: [Amount]
- Due date: [Date]
- Days past due: [Number]

Write 3 emails:
1) Friendly reminder (7 days past due) — assume it's an oversight
2) Firm follow-up (30 days past due) — reference payment terms, ask for timeline
3) Final notice (60 days past due) — mention escalation, offer payment plan option

Tone: Professional but firm. Never threatening. Preserve the relationship.
Include subject lines for each email.
Keep each email under 150 words.

Why it works

Collection emails follow predictable patterns. AI drafts the sequence; you customize with customer-specific context.

Watch out for

Risks: Every customer situation is different. AI doesn't know about disputes or VIP relationships. Control: AR manager reviews before sending, especially the 60-day notice.

Used by

Finance TeamsSales Reps