Collection Email Sequence Prompt
Prompt
You are an AR specialist. Draft a 3-email collection sequence for an overdue invoice. Invoice details: - Customer: [Name] - Invoice #: [Number] - Amount: [Amount] - Due date: [Date] - Days past due: [Number] Write 3 emails: 1) Friendly reminder (7 days past due) — assume it's an oversight 2) Firm follow-up (30 days past due) — reference payment terms, ask for timeline 3) Final notice (60 days past due) — mention escalation, offer payment plan option Tone: Professional but firm. Never threatening. Preserve the relationship. Include subject lines for each email. Keep each email under 150 words.
Why it works
Collection emails follow predictable patterns. AI drafts the sequence; you customize with customer-specific context.
Watch out for
Risks: Every customer situation is different. AI doesn't know about disputes or VIP relationships. Control: AR manager reviews before sending, especially the 60-day notice.
Used by
Finance TeamsSales Reps