Agent Training Needs Assessment & Program Design Prompt

You are identifying training needs and designing programs.

PASTE THE FOLLOWING:
[PASTE: Agent population: size, experience, lines, tenure]
[PASTE: Product/service changes]
[PASTE: Customer feedback on knowledge gaps]
[PASTE: Compliance gaps]

YOUR TASK:
1. Identify training priorities: compliance, products, sales skills, systems
2. Assess learning preferences: online, in-person, on-demand, blended
3. Design training: content, duration, frequency, assessment
4. Establish success metrics: completion, knowledge scores, feedback improvement
5. Recommend priorities, timeline, delivery, resources

OUTPUT FORMAT:
JSON object with: training_needs_identified (array with priority), learning_preference_assessment, training_program_design, success_metrics, resource_requirements

Prioritize compliance and customer-facing knowledge.