Nexthink

Nexthink is a digital employee experience (DEX) platform that monitors and optimizes the IT experience for enterprise employees - collecting real-time endpoint telemetry to understand how employees actually experience IT systems and identify and resolve problems proactively. AI capabilities include ML anomaly detection that identifies IT performance issues affecting employee productivity before helpdesk tickets are raised, AI root cause analysis that automatically diagnoses the source of widespread IT problems from endpoint data, intelligent automated remediation that fixes common IT issues (slow devices, software crashes, network problems) autonomously without user involvement, predictive sentiment analysis that correlates IT performance with employee experience data, and AI-powered IT health scoring that measures the quality of the digital workplace.

Nexthink is an established digital employee experience platform that has meaningfully integrated ML anomaly detection, AI root cause analysis, and intelligent automated remediation into a mature enterprise endpoint intelligence product.