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New Relic

New Relic

Full-stack observability platform with AI-assisted anomaly detection, alerting, and root cause analysis.

Pricing
Free
Classification
AI-Enhanced
Type
App / SaaS

What it does

New Relic is a full-stack observability platform covering application performance monitoring (APM), infrastructure monitoring, browser and mobile monitoring, log management, and distributed tracing. Its AI capabilities include New Relic AI, a natural language interface that lets engineers query telemetry data and diagnose issues using plain English, anomaly detection that automatically baselines normal behavior and alerts on deviations, and AI-powered alert correlation that groups related alerts into incidents to reduce noise. New Relic's consumption-based pricing model - where teams pay only for the data they ingest and users they provision - makes it more accessible than traditional per-host pricing for smaller engineering teams.

Why AI-ENHANCED

New Relic is an established observability platform that has integrated AI-powered natural language querying, anomaly detection, and alert correlation into a mature application and infrastructure monitoring product.

Best for

Small Business

Small engineering teams use New Relic's free tier for APM and infrastructure monitoring - the 100GB/month free data allowance covering most small application monitoring needs.

Mid-Market

Mid-market engineering organizations use New Relic for full-stack observability - correlating application performance with infrastructure and logs in a single platform with AI surfacing anomalies before they become incidents.

Enterprise

Large engineering teams use New Relic for observability at scale - distributed tracing across microservices, AI-powered incident management, and unified dashboards across cloud and on-premise environments.

Limitations

Data ingestion costs escalate quickly

New Relic's consumption model is accessible at low volumes but can produce large bills at scale — high-cardinality metrics, verbose logs, and distributed tracing data ingest fast and cost proportionally.

Alert configuration complexity

Setting up meaningful, low-noise alerting in New Relic requires investment in baseline tuning — out-of-the-box alerts often produce too many notifications before teams configure proper thresholds.

Competes with more specialized tools

Teams already invested in specialized tools — Datadog for infrastructure or Dynatrace for AI root cause analysis — often find New Relic's breadth less compelling than a deeper specialized tool.

Alternatives by segment

If you need…Consider instead
More comprehensive AI root cause analysisDynatrace
Richer monitoring ecosystemDatadog
Open-source alternativeGrafana
Pricing

Free tier includes 100GB data ingest/month and 1 free full-platform user. Data ingest at $0.35/GB beyond free tier. Full-platform users at $99/month. Core users at $49/month. Basic users free. Commitment discounts available.

Key integrations
AWS
Microsoft Azure
Google Cloud
Kubernetes
Github
Pagerduty