Included Health

Included Health is a whole-person health navigation and virtual care company - helping employees navigate their health benefits, find appropriate care, and receive virtual primary care, mental health, and specialty care through an integrated platform for large employers and health plans. AI capabilities include AI care navigation that guides members to the highest-quality, most cost-effective providers and care settings for their specific health needs, intelligent symptom triage that determines appropriate care urgency and modality, ML claims analysis that identifies care gaps and high-risk members for proactive outreach, AI-powered benefits navigation that simplifies understanding of complex benefit plans, predictive analytics that identify employees likely to benefit from health coaching or care management, and outcome measurement that tracks quality and cost improvements.

Included Health is an established health navigation platform that has integrated AI care navigation, intelligent triage, and ML claims-based risk identification into a mature whole-person health benefit product.