Conversica
AI Revenue Digital Assistant that autonomously engages, follows up, and qualifies leads via email and SMS.
What it does
Conversica is an AI Revenue Digital Assistant - an autonomous AI agent that handles two-way email and SMS conversations with prospects and customers to drive pipeline and revenue. Its AI agents for sales follow up on every inbound lead with personalized outreach, persist through non-responses, qualify intent, and hand off to human reps when engagement signals indicate purchase readiness. Customer success agents re-engage churned customers, run renewal outreach, and surface expansion opportunities. Conversica's approach is human-like conversation at machine scale - the AI conducts natural back-and-forth dialogue rather than sending blast email sequences, achieving reply rates and engagement levels that traditional outreach tools don't reach.
Why AI AGENT
Conversica is an AI agent - autonomous two-way conversation management, lead qualification, and handoff decision-making are executed by AI without human review of each message.
Best for
Mid-market revenue teams use Conversica to ensure every inbound lead gets immediate, persistent follow-up - the AI agent handling outreach volume that would require a full SDR team.
Large enterprises use Conversica to manage lead engagement at scale - the AI qualifying inbound volume across marketing programs while human reps focus on qualified, sales-ready opportunities.
Limitations
Conversica sends messages on behalf of the company without human review of each response — teams must invest in thorough initial configuration and ongoing monitoring to ensure message quality aligns with brand standards.
Getting Conversica's AI persona, conversation scripts, and qualification criteria calibrated for a specific business takes significant initial configuration — out-of-the-box quality requires tuning.
Conversica's enterprise pricing makes it most suitable for organizations with high inbound lead volume — smaller sales teams find the ROI harder to justify relative to human-assisted tools like Reply.io.
Alternatives by segment
Conversica does not publish pricing. Enterprise contracts are based on lead volume and use cases. Typical contracts start at $50,000 to $100,000+ annually. Multi-year contracts available.
