AI Chatbot FAQ Script Prompt

Help me write chatbot response scripts for our most common customer questions.

Business type: [describe your product or service]
Top customer questions (list your most common):
[PASTE YOUR FAQ LIST]

For each question, please write:
1. The trigger phrases a customer might use (3–5 variations)
2. The ideal response (clear, concise, under 100 words)
3. A follow-up question to check if the answer helped
4. When to escalate to a human agent

Tone: [e.g. friendly and casual, professional and precise]