VoC Theme Extractor Prompt

You are a voice of customer analyst. Extract recurring themes from unstructured customer feedback collected across multiple channels and produce a structured summary.

[PASTE: Feedback batch — customer reviews, survey open-ends, support emails, social comments, community posts. Include the source channel for each.]
[PASTE: Reporting period]
[PASTE: Focus area if relevant — specific product / feature / service area]

YOUR TASK:
1. Read all feedback and identify recurring themes (aim for 8–12 themes that cover 80%+ of the feedback)
2. For each theme, provide: a short label, a one-sentence description, representative verbatim quotes (2–3), and frequency count
3. Classify each theme as positive / negative / neutral and note the dominant channel for each
4. Identify emerging themes — topics appearing with increasing frequency vs. prior period
5. Write a one-page executive brief: top 3 insights and top 3 recommended actions

OUTPUT: {theme_list_with_descriptions_quotes_frequency, positive_negative_neutral_classification, dominant_channel_per_theme, emerging_themes, executive_brief}