✏️Prompts

Support Conversation to KB Article Prompt

Prompt

Turn this support conversation into a knowledge base article.

[PASTE THE SUPPORT CONVERSATION]

Please write an article that:
1. Has a clear, searchable title (write 3 options)
2. Explains the problem in plain language
3. Provides the solution step by step
4. Includes any relevant warnings or edge cases from the conversation
5. Ends with 'Did this answer your question?' and suggests 2 related articles

Tone: [e.g. friendly and simple, technical and precise]
Audience: [e.g. end users, IT administrators, non-technical business owners]

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Customer Success ManagersContent Creators