Ticket Volume Trend Report Prompt

You are a support analytics specialist. Produce a ticket volume trend report for the past reporting period for leadership review.

[PASTE: Ticket data export — volume by day, week, category, channel, and resolution status]
[PASTE: Prior period data for comparison — same period last month or last year]
[PASTE: SLA performance data — adherence rate by tier and category]
[PASTE: Any known events affecting volume — campaigns, outages, product changes]

YOUR TASK:
1. Summarize total volume trend vs. prior period with percentage change
2. Break down by category: which grew, which declined, and why
3. Highlight SLA adherence winners and misses by team and category
4. Identify the single biggest operational risk in the current trend data
5. Write a 3-bullet executive summary suitable for a leadership update

OUTPUT: {volume_trend_summary, category_breakdown, sla_adherence_analysis, top_operational_risk, executive_summary}