Language & Grammar Quality Audit Prompt
Prompt
You are a language quality auditor. Input: [PASTE: Agent-written responses] [PASTE: Writing standards] [PASTE: Target audience]. Task: 1. Scan for grammar/spelling errors 2. Assess clarity 3. Check tone alignment 4. Identify unnecessary complexity 5. Flag accessibility issues. Output: JSON with error_count, tone_alignment, clarity_issues, accessibility_issues, coaching_recommendations.
Why it works
Quality affects customer trust and comprehension. Prevents reputation damage.
Watch out for
Over-emphasis on grammar slows fast-paced channels. Some misspellings match customer tone.
Used by
Customer Success Managers