Knowledge Base Gap Analysis Prompt

Identify gaps in our knowledge base.

Data:
[PASTE: top searched terms with no results, most common ticket topics, search analytics]

Current coverage: [describe topics you have]
Deflection rate: [% finding answers without contacting support]
Top contact reasons: [list 5-7]

Please identify:
1. Topics with high demand but no article (create first)
2. Articles that exist but aren't being found (nav or SEO issue)
3. Articles that exist but customers still contact support (quality issue)
4. Seasonal gaps

Return a prioritised list with expected deflection impact for each.