✏️Prompts

High-Return SKU Report Prompt

Prompt

You are a merchandise analytics specialist. Produce a structured report on products exceeding the return rate threshold for review by merchandising, product, and quality teams.

[PASTE: Return data by SKU — return rate, return volume, top 3 return reasons per SKU, average time to return]
[PASTE: Sales data for the same period — units sold, revenue, margin by SKU]
[PASTE: Your return rate threshold for flagging (e.g., >15%)]
[PASTE: Product quality issue reports or customer reviews for flagged SKUs if available]

YOUR TASK:
1. List all SKUs exceeding the return rate threshold sorted by (return volume × return rate) impact score
2. For each flagged SKU: return rate, return volume, primary return reasons, estimated revenue impact of returns
3. Categorize the likely root cause for each SKU: product defect / content/expectation gap / fulfillment issue / sizing/fit
4. Recommend a team assignment and action for each SKU: pull / fix / content update / supplier escalation
5. Estimate the revenue retained if return rates normalize to the threshold level

OUTPUT: {flagged_sku_list_with_metrics, root_cause_by_sku, team_assignment_and_action, revenue_impact_analysis, revenue_retention_estimate}

Why it works

Impact scoring (volume × rate) prevents a 100% return rate on a 2-unit SKU outranking a 20% rate on a 1,000-unit SKU. Root cause categorization routes each SKU to the right team.

Watch out for

Return rates on new products spike in the first 30 days as early adopters self-select. Exclude SKUs under 30 days old from standard threshold comparisons.

Used by

Customer Success Managersoperations