✏️Prompts

Knowledge Base Content Calendar Prompt

Prompt

Plan a knowledge base content calendar.

Upcoming product releases: [what's shipping in next 3 months]
Top support ticket categories: [list]
Seasonal patterns: [periods with higher volume]
Known gaps: [topics you know you need]
Capacity: [articles per month]

Please create a 3-month calendar with:
1. Priority 1 articles (must-have before a release or high-impact)
2. Priority 2 articles (important, not urgent)
3. For each: title, description, trigger (why now), estimated length
4. Review process: who approves before publishing
5. Maintenance schedule: which existing articles need quarterly review

Used by

Customer Success ManagersContent Creators