Knowledge Base Content Calendar Prompt
Prompt
Plan a knowledge base content calendar. Upcoming product releases: [what's shipping in next 3 months] Top support ticket categories: [list] Seasonal patterns: [periods with higher volume] Known gaps: [topics you know you need] Capacity: [articles per month] Please create a 3-month calendar with: 1. Priority 1 articles (must-have before a release or high-impact) 2. Priority 2 articles (important, not urgent) 3. For each: title, description, trigger (why now), estimated length 4. Review process: who approves before publishing 5. Maintenance schedule: which existing articles need quarterly review
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Customer Success ManagersContent Creators