Support Decision Tree Prompt

Build a decision tree for a support scenario.

Scenario: [can't log in / refund request / cancellation / shipping issue]
Product: [describe]
Possible causes: [list different reasons this issue occurs]
Available resolutions: [what you can do for each cause]
Tools available: [what agents or bots can do]

Decision tree with:
1. Initial qualifying question
2. Branching logic based on answer
3. Resolution action for each end-state
4. When to escalate vs resolve automatically
5. Success confirmation for each resolution

Format as numbered decision structure or flowchart.